Main Office: 1310 West Hays Street, Boise, IDTelephone: (208) 803-5339
Insurance & Payment
Home | Insurance & Payment
Using Insurance for Mental Health Therapy in Boise, ID
Ideally, insurance would be easy to understand, but if you’re like most of us, it is the opposite. That is why at North End Wellness in Boise, we handle the billing for you and do our best to keep paperwork to a minimum. Our goal is for you to be able to focus on your mental health.
Therapy That Works. Counselors Who Care.
How to Check Your Mental Health Coverage
Most of our therapists are in-network with major insurance providers. If you're not sure what your plan covers, here’s a handy list of questions to ask your provider: ● What are my mental health benefits? ● Do I have a deductible? If so, how much is it? ● After I meet my deductible, what’s my copay per session?● Is there a limit to the number of sessions I can have per calendar year? ● Does my plan cover out-of-network therapists? ● Do I need approval from my primary care doctor first?
Knowing this upfront ensures there are no surprises later—because surprise bills are the worst kind of surprise. Our admin team is happy to help where we can, but the best first step is a quick call to your provider.
In-Network Insurance Providers
Our team works with a variety of insurance carriers. Coverage may vary depending on which therapist you see, so it’s a good idea to double-check with your provider too.
We’re in-network with:
● Blue Cross● Regence● Select Health● Pacific Source● Mountain Health Co-Op● Aetna● St. Luke's Health Plan (SLHP)● St. Alphsonus Trinity Health Network
Don’t see your provider on the list? Reach out—we may still be able to work with your plan or help you understand your out-of-network options.
Cancellation Policy
Life happens, and plans can change. But if you need to cancel your appointment, please give us at least 24 hours’ notice. Otherwise, you’ll be responsible for the full session fee (unless your therapist says otherwise). Unfortunately, insurance doesn’t cover missed appointments.That said, we understand emergencies come up. If something unavoidable happens, talk to us. We’re flexible and always try to be fair.
Questions? Let’s Talk.
We’re here to make mental health care accessible, not overwhelming. If you’re unsure about insurance, costs, or how to get started, just reach out at (208) 803-5339. Our Boise therapy team is happy to help you navigate it all.
Contact North End Wellness Online today to schedule an appointment